Policy Purpose
The purpose of this policy is to:- Protect individuals and organisations from data breach and privacy violations. By clearly outlining our data handling process, our customers and stakeholders can be assured that we are managing data responsibly.
Policy
Gibb Group Property Holdings Pty Ltd, Gibb Group Capital Pty Ltd and their controlled entities (“Gibb Group, “we”, “us”) recognise the trust our customers and stakeholders place in us in their dealings with Gibb Group and we are committed to maintaining that trust through a robust and responsible approach to data collection, use and security.
This Privacy Policy describes how we collect, hold, use, disclose, store, secure and dispose of personal information consistent with the Privacy Act 1988 (Cth) and, where applicable, the Australian Privacy Principles (APPs) found in Privacy Act 1988 (Cth).
What is personal information?
Personal information is information that identifies an individual. Examples of personal information we collect include: name, date of birth, gender, occupation, job title, address, email address, phone number, personal identification documents including passports and driver licences, bank account details, financial account and billing information, bank account statements, utility bills, rates notices, documents which relate to investments with us, employment history, employment status and other information collected in relation to job applications and, in the case of Gibb Group employees, information about terms and conditions of employment, wage and salary details and other personal information that relates to employment with Gibb Group.
This personal information is obtained in various ways by us, including directly from you, by email, written correspondence and forms, by telephone and from third parties.
Why do we collect personal information?
We collect your personal information for the primary purpose of providing our services to you and meeting our legal obligations to properly identify our customers. We may also use your personal information for the purpose of providing information and marketing documents to you and to communicate with you. With respect to employment, we collect your personal information to process job applications, and in the case of current and former Gibb Group employees, to manage our employment relationship with you.
We may also use your personal information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure.
You may unsubscribe from our mailing lists at any time by contacting us in writing.
Third Parties
Where reasonable and practicable to do so, we will collect your personal information directly from you. However, in circumstances where it is practicable to do so, we may collect this information from third parties, such as your accountant or legal advisor. In such a case, we will take reasonable steps to ensure that you are made aware of the information requested and provided.
Disclosure of Personal Information
In order to deliver our services to you, we may need to disclose personal information to our agents, contractors, related bodies corporate, or third party service providers.
Your personal information may also be disclosed in a number of circumstances including the following:
- To third parties where you consent to the use or disclosure; and
- Where we are legally required to disclose, including, for example, to comply with regulatory reporting and compliance obligations.
Security of Personal Information
Your personal information is stored in a manner that reasonably protects it from misuse and loss and from unauthorised access, modification or disclosure.
When your personal information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your personal information. However, most of the personal information is or will be stored by us for a minimum of 7 years.
Website
We use “cookies” to enhance functionality and to keep track of visits to our website. Cookies by themselves cannot be used to identify you personally; they only identify your computer to our servers when you visit our site. The information gained by us from the use of cookies provides us with statistics, which can be used to analyse and improve our services.
Access to your Personal Information
You may access the personal information we hold about you to update and/or correct it, subject to certain exceptions. If you wish to access your personal information, please contact our Privacy Officer (details below).
Maintaining the integrity of your personal information
It is important to us that your personal information is up to date. We will take reasonable steps to ensure that the information stored by us is accurate, complete and up to date. If you believe that the information we have is not up to date or is inaccurate, please advise us in writing as soon as practicable.
Policy Updates
Our Privacy Policy may change from time to time as updated on our websites. Before providing us with personal information, please check this policy on our website for any changes.
This Privacy Policy was last updated on 18 August 2025.Privacy Policy Complaints and Enquiries
If you wish to make a complaint about how we have handled your personal information, including if you believe it has not complied with this Privacy Policy or the Privacy Act 1988 (Cth), you should forward a written complaint to our Privacy Officer:
Privacy Officer, Gibb Group, Suite 3, Level 11, 1 O’Connell Street, SYDNEY NSW 2000
Phone: +61 (0)3 8808 6888
Our Privacy Officer will investigate the complaint and determine whether a breach has occurred and what action, if any, to take. Gibb Group will respond in writing within 30 days of receiving a complaint. If the complaint remains unresolved, you have the option of notifying the Office of the Australian Information Commissioner (OAIC). Complaints must be made in writing: Director of Compliance, Office of the Australian Information Commissioner, GPO Box 5218, SYDNEY NSW 2001, Australia.